privacy policy

Our customers are the most important people to us at Red Line Ferienvermietung. Therefore, compliance with data protection regulations is of utmost importance. Here, we aim to inform you about the handling of personal data.

This privacy policy applies to all Red Line Ferienvermietung services across all websites. The responsible entity within the meaning of the Federal Data Protection Act (BDSG) is:

Holiday Apartment & Holiday Home Canaries | Red Line Ferienvermietung
An der Schmiede 35
48432 Rheine

Red Line Ferienvermietung processes personal data exclusively in compliance with legal regulations, particularly the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

This means that we only process your personal data in two cases: either there is a legal exception from the general prohibition on processing personal data, or you have explicitly consented to the storage of your data. All Red Line Ferienvermietung employees are bound by data confidentiality according to § 5 BDSG when they have access to personal data.

Handling of Personal and Anonymous Data
In data protection law, personal data includes any information that allows inferences about an individual, primarily your name, address, and phone number. However, non-personal information, when combined with other data, can also constitute personal data. Anonymous data, on the other hand, are pieces of information that do not allow inferences about a specific individual.

When you visit our websites without initiating a booking process, we do not collect any personal data. Only during the booking process or for a booking request or option do we collect your name, address, phone number, and email address through the booking form, along with any data necessary for the chosen payment method, in our customer database. If you do not agree to this, we will delete all your data at your request after completing the booking process.

We use all data exclusively internally and do not share it with third parties. Without your consent, personal data is used solely for contract fulfillment, such as booking and billing purposes. An exception applies to bookings for travel insurance through our partner, Europäische Reiseversicherung AG, to whom we provide the necessary personal data for contract fulfillment.

Use of “Cookies”
Cookies are small files stored by your browser on your computer’s hard drive. You can delete them at any time or disable them via your browser settings. Most browsers automatically accept cookies.

Red Line Ferienvermietung occasionally uses “cookies” in the booking system and for analyzing website usage with “Google Analytics” exclusively to ensure system stability and for web analysis, not for processing personal data.

You can still use our website without cookies, although some functionalities may be limited. Therefore, we recommend not disabling cookies in your browser. If you do not wish to have cookies on your computer, you must adjust your browser settings accordingly.

Use of “Google Analytics” and “Google Remarketing”
Red Line Ferienvermietung websites use Google services Analytics and Remarketing, services provided by Google Inc. (“Google”). “Cookies” are used in this context. The information generated about the use of this website is transmitted to and stored on a Google server in the USA. The IP address is truncated by Google by the last three digits, so no unique identification of an individual is possible. Google also observes the privacy requirements of the “US Safe Harbor” agreement and is registered with the “Safe Harbor” program of the US Department of Commerce. Google uses this information on behalf of Red Line Ferienvermietung to evaluate website usage, compile reports on website activity for Red Line Ferienvermietung, and to provide further services related to website and internet usage. Google only shares this information with third parties where required by law or where third parties process the data on behalf of Google. Third-party vendors, including Google, use stored cookies to serve ads based on a user’s previous visits to this website. Google will not associate your IP address with any other data held by Google. Data collection and storage can be objected to at any time with future effect. You can deactivate the use of cookies by Google by visiting the Google Advertising Deactivation page (http://www.google.com/policies/privacy/ads/). However, please note that in this case, you may not be able to use all functions of the Red Line Ferienvermietung website without limitations. By using this website, you consent to the processing of data collected about you in the manner and for the purpose described above.

We also use Google Analytics to analyze data from AdWords and the DoubleClick cookie for statistical purposes. If you do not wish to allow this, you can deactivate it via the Ad Preferences Manager (http://www.google.com/settings/ads/onweb/?hl=en).

Social Plugins
Our website uses the “Like” button (“Plugin”) from Facebook.com by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) and the “+1” button from Google Plus by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). When you visit a page of our website containing such a button, your browser establishes a direct connection with Facebook and/or Google servers. The content of the plugin is transmitted by Facebook and/or Google directly to your browser and embedded in the website. We have no control over the extent of data collected by Facebook and/or Google through this plugin.

By embedding the plugins, Facebook and/or Google receive the information that you have accessed the respective page on our website. If you are logged in to these services, the operator can assign your visit to your user account. When you interact with the plugins, such as pressing the respective button or leaving a comment, the relevant information is transmitted directly to Facebook and/or Google and stored there. Even if you are not a member of Facebook and/or Google, it is still possible for the respective operator to learn and store your IP address.

For information on the purpose and scope of data collection and further processing and use of data by Facebook and/or Google, as well as your rights and options to protect your privacy, please refer to the privacy policies of the respective operators.

If you are a member of Facebook and/or Google and do not wish for the operator to collect data about you through our website and link it to your membership data stored there, you must log out of Facebook and/or Google before visiting our website.

Disclosure to Third Parties
In the event of a booking, your personal data will be forwarded to the respective tour operator to conclude the travel contract. If necessary, your personal data will be forwarded to our insurance partner Europäische Reiseversicherung AG (ERV) for contract fulfillment, in accordance with statutory requirements.

Customer Information and Withdrawal
If you would like to know which personal data we have stored about you, please send us an email at p.kutsch@ferienwohnung-ferienhaus-kanaren.de. You can also use this address to request the deletion or correction of the data we have stored at any time.

If you have given us permission to process your data beyond booking purposes as part of using our online services, you can withdraw this consent at any time by sending an email to this address. You will also find out via this address what permissions you have granted and to what extent.

If we have informed you in this privacy policy about the use of pseudonymous data and/or the creation of pseudonymous user profiles for marketing and market research purposes and the use of cookies, you may object to this by sending an email to this address at any time.